As part of our Disaster Recovery Plan, we have a triple backed up server on-site and two off site. These servers are backed up nightly. All passwords for servers, workstations, emails, and files are encrypted. We have never had to employ our Errors & Omissions insurance clause, nor have we ever had a HIPAA breach by following such secure methods. Barbier International employs an https website and webmail with a business validated SSL certificate. This site is Comodo authentic and secure. Barbier International’s clients interact with a secure and authentic domain even when not in HTTPS session and is 128/256 bit encryption website secure. Servers are triple backed up on-site and off-site nightly. All passwords for servers, workstations, emails, and files are encrypted.
Barbier International will execute a Confidentiality and Non-Disclosure Agreement (NDA) with each linguist who joins our team. For linguists who work on-site with clients, a background check and fingerprinting must be conducted to ensure complete safety for our clients and their customers. Annually all linguists shall submit updated resumes, certification, credentials, and professional awards in order to continually qualify Barbier International’s pool of linguists. A Mutual Non-Disclosure Agreement (MNDA) is offered to clients to serve as a way to rapidly access the communication of intellectual property for bidding projects. All identifying information from all samples asked of Barbier International shall be removed before any transmission occurs to any client or linguist.
Contracts / Statements of Work
We offer all clients a Master Professional Service Agreement (MPSA) and an accompanying Statement of Work (SOW) that defines and details all service levels and liabilities to each party. Our legal team creates industry specific agreements between our agency and yours, so less time is spent finalizing the language of such agreements. Don’t need a contract? We also offer simple Cost Estimate agreements that can be created for single projects, and allows us to begin your project right away, guarantee our service levels and predicts our fees.
Liability Issues / Errors and omissions clause
You never have to worry about your products, because we carry Errors and Omissions Insurance as part of our professional liability package. Since we act as a third-party representative to your end-users, this measure of protection ensures that if we were to ever omit content from your work or err in any way, our policy will cover the cost for any related items. To date, we have never had to enact this policy for any client or for any reason. We plan to keep it this way.